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World Wide Mediclaim
Services provides a broad range of services to its claimants,
clients and partners:
Before Travelling
- Visa/Passport Information
- Inoculation/Vaccination Requirements
- Weather Information
- Currency Exchange Information
While Travelling
- Legal Assistance
- Message Centre
- Travel Assistance (for lost documents, lost luggage,
etc)
- Canadian Consular services worldwide
Claimant Services
- Toll-free telephone assistance - 24 hours a day, every
day.
- Policy wording interpretation, and other special assistance.
- Multi-lingual case management.
Medical Claim Case Management
- Assistance locating nearest and most appropriate medical
care services.
- Medical care review via physician/surgeon consultation
and advisory services.
- Emergency medical evacuation authorization and management.
- Treatment and recovery progress monitoring.
- Management of remains repatriation.
Travel Coordination
- Family travel assistance.
- Provision of medical assistant to travel with claimant,
when necessary.
Communication & Administration
- Communications and contact management between claimant,
family, personal physician and/or employer, when appropriate.
- Claims payment coordination.
- Direct payment of eligible expenses to hospitals and other
medical care providers when possible
- Communications and care coordination on behalf of claimant
with the following organizations:
- Hospitals and administrators
- Ground and air ambulatory companies
- Foreign Affairs departments
- Police and regional law enforcement agencies
- Consulates and embassies
- Airlines and other transportation companies
- Travel agents and tour guides
World Wide Mediclaim Services- on call, around the world.
From U.S.A. & Canada, call toll-free: 1-800-663-0399
Worldwide, call collect: 604-278-4108
In Mexico, call: 001-800-514-9976 |
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